Refound & Exchange

REFUND & EXCHANGE

HOW TO RETURN AN ITEM

You will be responsible for paying for your own shipping costs for returning your item. 

Shipping costs are non-refundable. 

If you are shipping an item over 75, you should consider using a trackable shipping service or purchasing shipping insurance. 

We don’t guarantee that we will receive your returned item. 

Please do not send your purchase back to the manufacturer. 

Please email us at hello@galateaeffect.com to start the process.

 

REFUND

Galatea effect does not accept cash refunds except in cases of defective product in the moment of reception. 

In any other case, if you change your mind, we will issue a gift card with 6 months of validity. 

Please email us at hello@galateaeffect.com to start the process.